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Sales Catalogue


To Order a Product:

  • Pay Online: Click to go to the online store and submit your Credit Card payment online.

  • Pay by Mail or Fax: Click to download a Product Order Form in PDF format and mail or fax it in to the ACR office with your Check or Credit Card Payment.


 

ACR Sections' Teleseminar CDs NEW!

 

Teleseminar Topic

Section

Date

Section Member Cost Non-Section Member Cost
Extreme Facilitation Workplace 9/11/2008 $12 $15
The Model Employment Termination ACT (META) Spirituality 8/26/2008 $12 $15
A Conversation with our new Tri-chair: Lili Zohar Spirituality 8/13/2008 $12 $15
The Devil in the Details Commercial 7/17/2008 $12 $15
A Mediators Approach to Marketing Spirituality 4/16/2008 $12 $15
10 Ways to Promote Your Mediation Practice Spirituality 1/8/2008 $12 $15
Are We Starting a Movement? Spirituality 1/8/2008 $12 $15
Entrepreneurship for Neutrals Spirituality 5/1/2007 $12 $15
Why We Do What We Do Spirituality 12/5/2006 $12 $15
The Spiritual Cost of Conflict Spirituality 9/26/2006 $12 $15
Relative Practice Spirituality 8/9/2006 $12 $15
Mediating Medical Malpractice Lawsuits Spirituality 7/7/2006 $12 $15
Negotiating at an Uneven Table Spirituality 6/15/2006 $12 $15
Resolving Conflicts at Work Spirituality 10/13/2005 $12 $15
Violence in the Workplace Workplace 10/1/2005 $12 $15
Highlights of the Medicare Mediation Program Spirituality 9/21/2005 $12 $15
What Every Mediator Should Know Commercial 6/9/2005 $12 $15
Getting to Yes: The Inner Dimension Spirituality 6/6/2005 $12 $15
Government and ADR Rosters Commercial 5/5/2005 $12 $15
The Unauthorized/Unethical Practice of Law Spirituality 4/4/2005 $12 $15
A Conversation with Art Finkle Spirituality 3/23/2005 $12 $15

Shipping included in price.

 

Sales Catalogue Index


ACR Teleseminar CDs

 

“Entrepreneurship for Neutrals”

Presented by: V. Michelle Obradovic

Price: $12 for ACR members; $18 for non-ACR members. Shipping included in price.

 

Description: In this interactive presentation, V. Michelle Obradovic speaks about the vast array of experiences that have gone into building her successful mediation practice. Michelle covers a variety of topics in this hour-long program, including: identifying your market; what to anticipate as you begin your practice; and the ups-and-downs of the entrepreneurial cycle.

 

“A Mediator’s Approach to Marketing” by Forrest Mosten and Diana Mercer

Presented by: Forrest Mosten and Diana Mercer

Price: $12 for ACR members; $18 for non-ACR members. Shipping included in price.

Description: This hour-long program was originally presented as a teleseminar by Forrest Mosten and Diana Mercer on June 15, 2006. Listen as Forrest and Diana—both authors of articles in the Spring 2006 issue of ACResolution—discuss their time-tested methods of marketing, suggest strategies for building a successful mediation practice and share tips for attracting new clients.

 

“Ten Ways to Promote Your Mediation Practice Inexpensively, Ethically and With Dignity”

Presented by: Bruce Blitman

Price: $12 for ACR members; $18 for non-ACR members. Shipping included in price.

Description: In an hour-long teleseminar that aired on July 7, 2006, Bruce Blitman presents his top ten tips on marketing your mediation practice. Listen as Bruce shares anecdotes from the thousands of mediations he has conducted, recommends strategies and approaches to promoting your practice, and addresses questions submitted by listeners.

 

For a short time only, ACR members may order all three Marketing Teleseminar CDs for $30 (shipping included).

 

Sales Catalogue Index


ACR Merchandise

 

ACR BASEBALL CAPS

Price: $10

 

Sales Catalogue Index


ACR Videos

 

THE CASE OF WILLIE: THREE MEDIATION APPROACHES
Featuring: John Haynes, Donald Saposnek, Florence Kaslow
Price: $105.00 Member: $95.00
105 minutes
Order Code: HV-1020
Available on VHS and DVD
John Haynes, Donald Saposnek and Florence Kaslow demonstrate three different styles mediating with a hostile couple fighting over the custody of their son, Willie. The tape includes three 20–25 minute role plays, individual mediator descriptions of their approach and panel questions and discussion.

 

CONTRACTING FOR MEDIATION: THE INITIAL MEDIATION CONSULTATION
Featuring: Stephen Erickson, Joan Kelly, Robert Benjamin, and co-mediators Bernard Mayer and Mary Margaret Golten
Price: $105.00 Member: $95.00
90 minutes
Order Code: V-2
Available on VHS and DVD
Experienced and nationally recognized mediators demonstrate their approaches to the divorce case of Keith and Jane Summers, a hostile divorcing couple with substantial financial assets and great disparity in earning capacities. The essential aspects of mediation are described and the couple is prepared to proceed with a constructive mediation effort.

 

CREATIVE OPTIONS FOR MEDIATING SUPPORT
Featuring: Chip Rose, Marilyn McKnight and Laury Adams
Price: $105.00 Member: $95.00
95 minutes
Order Code: V-3
Available on VHS and DVD
This video, taped at the Academy of Family Mediators’ 1994 Annual Conference, features three role plays designed to demonstrate the mediation of support issues involving a divorcing couple with two children and substantial difference in present earnings. Narrated by John Gartland, this video displays three very different mediation styles, making this an excellent training video. Highlights include: examples of how discussions of state child support guidelines can act as a barometer when discussing support issues; the benefits of computer programs in mediation; and how client budgets raise questions and issues that need to be addressed during this stage of mediation.

 

MEDIATION: IT’S UP TO YOU
A Public Education Video
Featuring: Jay Folberg, narrating and Margaret Shaw, mediating
Price: $59.95 Member: $53.95
23 minutes
Order Code: V-4
Available on VHS and DVD
The perfect tool for introducing clients and referrals to mediation, this tape provides a summary of the essential components of the mediation process, and presents three segments of a mediation involving a divorcing couple. The couple is faced with challenging issues concerning the parenting of their son, their jointly owned business, and their home. Mediation: It's Up To You goes behind the scenes of the mediation to interview the participants, the mediator and other professionals associated with the mediation.

 

YOURS, MINE AND OURS: PROPERTY DIVISION MEDIATION
Featuring: Stephen Erickson, Joan Kelly, Robert Benjamin and co-mediators Bernard Mayer and Mary Margaret Golten
Price: $105.00 Member: $95.00
90 minutes
Order Code: V-5
Available in VHS only
A demonstration of several approaches to a complex financial mediation, this mediation includes discussion of individual vs. marital property issues, real property division, pension issues and royalty assets.

 

Sales Catalogue Index


 


Positive Conflict Management Videos

 

ADOPTION: THE CHAOS OF CHANGING CONSENT
Featuring: Dr. Larry Fong
Price: $75.00
Order Code: V-1
Available in VHS only
An unwed mother has put her son up for adoption through a private agency. Just as she is about to sign the papers she has second thoughts and wants to negotiate some way of being involved in her son’s future. The adoptive parents are afraid of what such a future would be like for all involved. The mediator helps them examine these issues in the light of what is best for the child.

 

BOUNDARIES: SEXUAL HARASSMENT
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1000
Available in VHS only
A divorced mother of two has returned to college to earn a graduate degree and has filed a sexual harassment charge against the professor who directs the program. The mediator helps the parties define the problem and negotiate an agreement governing the future behavior of the professor. The tape demonstrates how the mediator helps the parties to redefine an intractable problem into a solvable one.

 

BUSINESS OF BAGELS: A PARTNERSHIP BUSINESS DISPUTE
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1010
Available in VHS only
Dan and Ross own a bakery business producing bagels. Dan runs the production end of the business while Ross handles the sales. A variety of partnership issues come into play with differing opinions on how to manage the business, including finances, labor, and capital expenditures. The mediator helps the partners find a mutual definition of the problems and assists them in examining alternative solutions to their problems.

 

THE ELDERLY PARENT: WHAT TO DO WITH MOTHER
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1030
Available on DVD only
Conrad and Lois are siblings in their mid-fifties. Their mother has become forgetful, and she recently left the stove on for many hours, burning herself badly. She was hospitalized, and now the hospital wants to discharge her. The brother and sister cannot agree on what to do with their mother, since she can no longer safely live alone. The mediator helps them to explore options for the care of their mother and their responsibilities. This tape is a good demonstration of option development.

 

PARENT/TEEN CONFLICT: WINNING
Featuring Dr. John Haynes
Price: $75.00
Order Code: HV-1050
Available in VHS only
Joe is 14 years old and his family has been referred to mediation by his school counselor. The family is unhappy with his behavior, his attitude and his dress. The parents want more control, a tight curfew and no foul language while Joe wants more freedom. The mediator works with them to form an image of the future when they are cooperating and, using this image, helps them to determine the basis for a contract that can all live with.

 

PARENTS AS NEIGHBORS: DEFENDING THEIR CHILD
Featuring Dr. Larry Fong
Price: $75.00
Order Code: HV-1060
Available in VHS only
Joe, who appeared in the video described above, was in a fight with the boy next door. During the fracas, Joe knocked out two teeth of his friend, Adam. Adam’s parents want Joe’s parents to pay the dental bills while Joe’s parents believe that, since both boys were involved, they shouldn’t be responsible. Using the idea of their future friendship, the mediator helps parents understand the importance of settling the dispute between them and in helping the boys settle their dispute. A good example of a bi-party dispute involving more than two people.


TEACHER/PARENT CONFLICT: DEVELOPING A DIALOGUE
Featuring: Dr. John Haynes
Price: $75.00
Order Code: HV-1070
Available in VHS only
A seven year old boy is having trouble in school and the teacher blames the family while the family blames the teacher. The mediator helps the participants develop a mutual definition of the problem and points out how they can cooperate to help the student.

 

Sales Catalogue Index


 


ACR Books and Reports

 

COMPETENCIES FOR MEDIATORS OF COMPLEX PUBLIC DISPUTES
SOLD OUT Price: $5.00 Member: $3.00
Order Code: BR-101
An overview developed by the SPIDR Environmental/Public Policy Sector, 1992.

 

DESIGNING INTEGRATED CONFLICT MANAGEMENT SYSTEMS: GUIDELINES FOR PRACTITIONERS AND DECISION MAKERS IN ORGANIZATIONS
**An ACR Bestseller**
Price: $15.00 Member: $10.00
Order Code: BR-102
A report by the ADR in the Workplace Initiative (SPIDR), 2001. Fourth in the series, Cornell Studies in Conflict and Dispute Resolution. This report contains practical guidelines for the design of conflict managements systems within organizations. The ADR in the Workplace Initiative sought comments from a broad spectrum of the dispute resolution community, including practitioners working with or within private companies, nonprofit organizations, and government agencies to explain why organizations should consider developing integrated conflict management systems to prevent and resolve conflict.

 

DOES IT WORK? THE CASE FOR CONFLICT RESOLUTION EDUCATION IN OUR NATION’S SCHOOLS
**An ACR Bestseller**
Edited by Tricia Jones, Ph.D. and Daniel Kmitta, Ed.D.
Price: $24.00 Member: $20.00
Order Code: BR-103
This book examines the impact of conflict resolution education (CRE) on students, educators, diverse populations, school climate and institutionalization. It provides overviews of existing CRE and CRE-related research and assesses what does and does not work, highlighting areas for future study. © 2000

 

DUTY TO KEEP SECRETS, by Elise Snyder Baach, and ALCOHOL, DRUGS AND ARBITRATION, by Tia Schneider Denenberg.
SOLD OUT Price: $2.50 Member: $1.50
Order Code: BR-104
SPIDR Occasional Paper. 1983.

 

FACILITATING CONFLICT RESOLUTION IN UNION-MANAGEMENT RELATIONS: A GUIDE TO NEUTRALS
Price: $15.00 Member: $10.00
Order Code: BR-106
A publication of Queen’s University at Kingston and SPIDR—ADR in the Organized Workforce Task Force, in cooperation with Cornell/PERC Institute on Conflict Resolution, 2000.

 

ISN’T THERE A BETTER WAY?
Author: Chief Justice Warren Burger
SOLD OUT Price: $2.50 Member: $1.50
Order Code: BR-107
SPIDR Occasional Paper, 1982.

 

LABOR AND EMPLOYMENT DISPUTE RESOLUTION UNDER THE RAILWAY LABOR ACT: AIRLINES AND RAILROADS
SOLD OUT Price: $10.00 Member: $5.00
Order Code: BR-108
Proceedings of the SPIDR One-Day Special Session, Thursday, October 19, 1989.

 

MAKING THE TOUGH CALLS: ETHICAL EXERCISES FOR NEUTRAL DISPUTE RESOLVERS
SOLD OUT Price: $25.00 Member: $12.50
Order Code: BR-109
Anne B. Thomas, Editor. SPIDR Ethics Committee, 1991.

 

MANDATED PARTICIPATION AND SETTLEMENT COERCION: DISPUTE RESOLUTION AS IT RELATES TO THE COURTS
SOLD OUT Price: $5.00 Member: $3.00
Order Code: BR-110
Report #1 of the SPIDR Law and Public Policy Committee, 1991.

 

THE PSYCHOLOGY OF A MEDIATOR
Author: Jerome T. Barrett
SOLD OUT Price: $2.50 Member: $1.50
Order Code: BR-111
SPIDR, 1983.

 

PUBLIC ENCOURAGEMENT OF PRIVATE DISPUTE RESOLUTION
SOLD OUT Price: $5.00 Member: $3.00
Order Code: BR-112
Report #2 of the SPIDR Law and Public Policy Committee, 1993.

 

QUALIFYING DISPUTE RESOLUTION PRACTITIONERS: GUIDELINES FOR COURT-CONNECTED PROGRAMS
SOLD OUT Price: $15.00 Member: $10.00
Order Code: BR-113
SPIDR Report, produced with the support of a grant from the State Justice Institute.

 

QUALIFYING NEUTRALS: THE BASIC PRINCIPLES
SOLD OUT Price: $5.00 Member: $3.00
Order Code: BR-114
Report #1 of the SPIDR Commission on Qualifications, 1989.

 

REPORT FROM PARTICIPATORY DIALOGUES REGARDING CULTURAL DIVERSITY IN ALTERNATIVE DISPUTE RESOLUTION
Author: Marvin E. Johnson
SOLD OUT Price: $2.50 Member: $1.50
Order Code: BR-115
SPIDR Annual Conference, 1994 and 1995.

2ND REPORT FROM PARTICIPATORY DIALOGUES REGARDING CULTURAL DIVERSITY IN ALTERNATIVE DISPUTE RESOLUTION
Author: Marvin E. Johnson
SOLD OUT Price: $2.50 Member: $1.50
Order Code: BR-116
SPIDR Annual Conference, 1997 and 1997.

 

THE ROLE OF THE ADVISORY, CONCILIATION AND ARBITRATION SERVICE (ACAS) IN BRITISH LABOR RELATIONS, by Peter Parker,
and JOINT CONTRACT TRAINING: A BRIDGE OVER TROUBLED WATERS, by E. William Hockenberry and Harold S. Gold
SOLD OUT Price: $2.50 Member: $1.50
Order Code: BR-117
SPIDR Occasional Paper, 1983.

Sales Catalogue Index


ACR Product Return Policy

 

Claims
Claims for damaged, incomplete or incorrect orders should be reported immediately, but no later than two weeks after receipt.

 

Returns
Items may be returned, unmarked and in salable condition, without permission within 30 days of receipt. (After that time, call for permission.) Copy of the invoice/packing slip should be enclosed with the return, along with a brief note explaining the reason for the return. Customer pays for shipping and handling except if return is due to processing/shipping error.

 

RUSH processing fee and express shipping fees are nonrefundable, unless
processing/shipping error occurred.

Sales Catalogue Index

 

 

 

   
   
 
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